Walking with Wheels: Frequently Asked Questions

What is a 'Tramper'?

A Tramper is an all-terrain electric powered mobility vehicle. It has a restricted speed of up to 4mph which is ideal for accompanying walkers or young children on bikes. The full specification of the Trampers can be found here.

Who can use this service?

Walking with Wheels is open to anyone over 14 years of age and weighing under 25 stone who has difficulty walking because of temporary or permanent mobility difficulties.

What routes can I use it on?

Routes available include to Symond's Yat Rock and down to the river Wye at Symond's Yat from Forest Holidays and Cyril Hart Arboretum, Mallards Pike and parts of the Family Cycle Trail from The Speech House. Maps of the routes will be provided when hiring.

 

When is it available to hire?

The Tramper is available to hire 9:00 - 5:00 7 days a week (hours may be shorter in Winter to ensure return before dusk).

 

How can I book one?

Please pre-book your Tramper before the day, to avoid disappointment.  Please contact the tramper sites directly to book.

For Forest Holidays call 01594 837165

For The Speech House call 01594 822607

How much does it cost to hire a Tramper?

The Tramper costs just £2.50 an hour.  For first time users there is also an annual membership fee of £10 to Countryside Mobility or £2.50 for a two week taster session.

 

What if I've never used one of these before?

Not to worry! They are very simple and safe to operate and each user will be given a full induction to ensure they feel safe and comfortable to tackle our amazing trails.

 

What if I need additional help?

We ask that everyone is accompanied on the trails so you will always have someone with you.  If you’d like to try a Tramper, before hiring one, please call one of our centres to arrange.

 

Why do I have to become a member of Countryside Mobility?

Countryside Mobility are responsible for providing the Trampers and this is why they are offered at such an affordable rate. They also work to ensure each site that hosts a Tramper does so in a safe and easily accessible way. This membership will also enable you to use any of the Trampers at the many Countryside Mobility sites across the South West. Please visit the Countryside Mobility website for more information.

You can complete membership forms at the centre prior to hiring.

 

Can I help with this project?

Walking with Wheels rely on volunteers to promote our service. If you are interested in helping spread the word about our service, or would like to help in another way, please call 01594 822073 or e-mail walkingwithwheels@fvaf.org.uk. Full training and support will be provided.

 

What if I need to cancel a booking?

We ask that you give at least 24 hour’s notice of cancellation so that we can hire the Tramper out to another user.

To cancel please contact the site you booked with